Frequently Asked Questions

You Asked, We Listened.

At HDC Medical, we know stepping into a health screening can come with a hundred questions. What to expect? What to bring? Will it hurt? That’s why we’ve gathered the most common concerns from real people just like you and answered them with care.

Let’s walk you through it.

General

Where Are You Located?

We’re based in the heart of Kuala Lumpur, easy to reach and designed to feel warm, not clinical. You can find our exact location and map on the Contact Us page.

What Are Your Operating Hours?

We’re open Monday to Saturday, from 9:00am to 6:00pm. We rest on
Sundays and public holidays, just like your body needs rest too.

Do I Need an Appointment?

We encourage making an appointment so we can give you undivided attention, but if you’re nearby and curious, walk-ins are always welcome (based on availability).

Who Do You Serve?

Everyone. From babies with allergies to seniors tracking hormones, we have packages for every life stage.

Preparation

How Do I Know Which Package is Right for Me?

Simple. Just call or WhatsApp us. Our team will guide you based on your age, symptoms, or concerns. We’re happy to chat before you commit.

How Long Will My Screening Take?

Depending on the package, expect to spend 1–3 hours with us. But don’t worry, we’ll keep you comfortable.

Can I Eat Before My Test?

For most blood tests, fasting 8–10 hours is needed. You can drink water. Our team will give specific instructions beforehand.

Will I Get My Results the Same Day?

Yes. Most packages include same-day results, along with a private consultation to discuss what it all means with a dietitian or doctor by your side.

Payment

How Much Does It Cost?

Packages start at RM599 and go up to RM1,299 for advanced screenings. We also offer custom add-ons if needed.

Do You Accept Insurance?

Insurance? We operate on a pay-per-service basis. However, you can submit our receipt to your insurer for reimbursement (subject to their terms).

What Payment Methods Do You Accept?

We accept cash, debit/credit cards, e-wallets, and bank transfers.

Miscellaneous

Do You Do Group Screenings?

Yes! We offer corporate and group health packages tailored for your team or community. Reach out, we’d love to support your wellness initiatives.

Do You Offer Allergy Testing for Kids?

We do. Our Infant Allergy Test is gentle, accurate, and ideal for kids dealing with rashes, sinus, or picky eating that may be linked to hidden intolerances.

I’m Afraid of Needles. Is the Test Painful?

We hear this often. Our experienced staff use gentle, child- friendly techniques to make the experience as quick and stress-free as possible. You’re in caring hands.